Effective Date: 7th June 2023
Please read this policy carefully to understand our practices regarding your personal information as by using Pay App, you consent to the practices described herewith:
Information We Collect
- Personal Information:
When you use our App, we may collect certain personal information from you, including but not limited to:
Contact information (such as email address, phone number, and mailing address)
Business information (such as business name, tax identification number, and business address)
Financial information (such as bank account details)
Identification documents (such as government-issued identification or business licenses)
Any other information you provide to us voluntarily
- Usage and Device Information:
We may automatically collect certain information about your use of the App, including:
Device information (such as IP address, device type, operating system, and browser type)
App usage data (such as login/logout times, pages viewed, and features accessed)
- Use of Information
We use the collected information for the following purposes:
To onboard merchants and create their bank accounts digitally
To verify the identity and eligibility of merchants
To provide and improve our services
To communicate with you regarding your account, transactions, and support requests
To personalize your experience and provide targeted offers or promotions
To detect and prevent fraud, security breaches, or other potentially prohibited or illegal activities
To comply with legal obligations and enforce our terms and conditions
To analyze trends and perform statistical analysis
- Data Sharing and Disclosure
We may share your personal information with the following parties:
Service Providers: We engage third-party service providers to perform various functions on our behalf, such as payment processing, customer support, data analysis, and marketing. These providers have access to your personal information as necessary to perform their functions but are obligated to maintain its confidentiality.
Financial Institutions: In order to create the bank accounts for merchants, we may share the necessary information with partner financial institutions or payment processors.
Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or through a prominent notice on our website/App of any such change in ownership or control of your personal information.
Consent: We may share your personal information with your consent or at your direction.
- Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
- Third-Party Links
Our App may contain links to third-party websites, applications, or services that are not controlled or operated by us. We are not responsible for the privacy practices of such third parties, and you should review their privacy policies before providing any personal information to them.
- Children’s Privacy
Our App is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.
- Your Choices
You may have the following choices regarding your personal information:
You can access, update, or delete certain personal information by logging into your account settings or contacting us directly.
You can unsubscribe from marketing communications by following the instructions provided in the communication or contacting us.
You can disable cookies through your browser settings, although certain features of the App may not function properly as a result.
- Contact Us